CLIENT SUCCESS STORY

Digital strategy and ROI over 3 years

Our work for Beneteau

Trigger

  • Groupe Beneteau is a worldwide market leader for sailing and motor boats with a strong footprint heterogeneity across geographies.
  • A portfolio of different brands that aims to align all parties on digital vision and prioritization, including campaigns, lead gen, technical stack and data ecosystems.
  • Intensified competitive pressure on digital front, with new players offering immersive experiences and efficient lead generation to dealers.
  • Clear ambitions for making progress on digital marketing, from branding to lead generation.
Visual of Groupe Beneteau’s Digital Vision for 2025: an iceberg symbolizes the customer experience structure. The visible part (“Front”) illustrates a memorable personalized customer journey. The submerged part (“Back”) is supported by three pillars: a customer-centric approach leveraging data, a smart omnichannel experience on and off boats, and optimized digital processes, support, and tools at the group level.

Action

INSPIRING VISION

Providing the Beneteau group with an inspiring digital vision and framework that will lead the entire organization to a successful transformation.
PRIORITIES AND ROADMAP

Developing a comprehensive recommendation/roadmap for Beneteau Group across marketing, eCommerce, and lead generation.

Facilitating the delivery of key "winnable battles"/successes including volume of CRM database turbo charge.
CRM SUPPORT

Building CRM strategy and lifecycles.

Implementing the lifecycles in SFMC.

Campaigns Activation.

Deliverable

  • Digital strategy. Operational roadmap. Budgets validated by management team.
Beneteau digital roadmap 2022–2025, structured around three pillars: customer approach, omnichannel experience, and digital tools, with yearly progress.

Impact

8


brands aligned under the same digital strategy & group roadmap.

+55

%


prospect data (qualification, appetence, preferences) & contact opt-ins in the US.

4


brands fully integrated and deployed in SFMC customer journeys over six months.