SUCCESS STORY

Maximizing customer engagement: a multiplatform & 1st-party driven branding campaign for Sofinco

Leverage on synergies between linear TV and streaming platforms

The challenge

The media ecosystem is evolving, and users’ viewing habits are changing. Audiences are progressively migrating from linear TV to streaming platforms.

Faced with this fragmentation, Sofinco has to address a major challenge: how to effectively capture the attention of its customers spread across these different channels?

The solution

To address this challenge, Numberly developed a multi-platform advertising strategy based on the linear TV ad.

Marketing objectives:

  • Reinforce advertising frequency among customers who have already seen the ad on linear TV.
  • Generate incremental reach by reaching customers who consume streaming to complete the existing linear TV plan.

Media objectives :

  • Maximize video completion rates
  • Optimize cost per completed video
  • Cover a multi-screen audience (TV, mobile, desktop)

The strategy relied on the activation of Sofinco’s 1st-party data for more precise and personalized targeting. Three distinct data onboarding operations were implemented on 3 streaming platforms: Netflix, Amazon Prime, YouTube.

  • Onboarding on Xandr via Liveramp for Netflix
  • Onboarding on Amazon DSP for Amazon Prime
  • Onboarding on DV360 for YouTube

These platforms offer access to a multi-screen broadcast (TV, mobile and desktop).

These onboardings identified common customers to Sofinco, Netflix, Prime and YouTube, enabling the TV ad to be broadcast in a targeted and relevant way.

The results

Leveraging the complementarity of the different channels has enabled us to meet our objectives by:

  • Reinforcing advertising frequency among customers already exposed to linear TV ad
  • Generating incremental reach by reaching streaming consumers not already exposed to linear TV
  • Delivering relevant, targeted videos thanks to the activation of 1st-party data
  • Optimizing cost per completed video thanks to a balanced strategy across platforms
  • Ensuring a seamless multi-screen experience on connected TV, mobile and desktop

71.3 %

overall average completion rate on the 3 platforms

0.043

average cost per video completed on all 3 platforms