CLIENT SUCCESS STORY

Leveraging CDP based use cases and modeling incremental revenue generation for Priority making in CDP roll out

Our work for Pernod Ricard

Trigger

  • Leading actor in the wine and spirits industry operating around the world.
  • With a variety of brands and markets, the group wishes to develop global digital frameworks to replicate and scale best-in-class strategies.
  • Question/Challenge: Customer Data Platforms sounds like a great way to collect, analyze and activate 1st party data with a consumer-centric vision. Before adopting a CDP, how to ensure markets have the right level of data maturity and will deliver a positive ROI?
Visual overview of Customer Data Platform (CDP) use cases grouped by objective: 1st-party data collection, brand building, sales activation, and media performance improvement. The chart highlights business potential (€) and feasibility without a CDP (red stars), reflecting Pernod Ricard’s global digital transformation strategy.

Action

INSPIRING VISION

Return on investment comes from implementing the right use cases that will deliver incremental business, not possible previously without a CDP.
ACTION PLAN

Defining all use cases to implement with a CDP, in line with business objective for each market.

Assessing potential of incremental growth for each use case based on historical data.

Creating a sophisticated model to estimate incremental revenue for each use case according to initial data assets.

Defining data prerequisites before adopting a CDP.

Deliverable
  • Incremental revenue and ROI modeling.
  • Identification of top use cases delivering value.

Results of a simulation assessing and prioritizing the added value of CDP use cases: estimated ROI, potential gains, incremental value, costs, and missed opportunities.

Impact

9


markets run the Framework.

2


markets have identified potential of incremental business -> on the road to adopting a CDP.

3


markets have already adopted the CDP and will continue using the Framework as a guideline.